Refund policy

Since our items ship directly from our fulfillment partners, we do not require you to send anything back. If something isn't right, we will make it right—no return shipping or waiting to mail a package required.

If your item arrives damaged, defective, or is not what you ordered, please contact us at support@herewearco.com within 30 days of delivery with a photo of the item. We will send a replacement or issue a full refund, depending on your preference. There is no need to ship anything back to us.

Please inspect your order as soon as it arrives. If anything is incorrect or damaged, contact us immediately so we can resolve the issue quickly.

Once your refund is approved, you will be automatically refunded on your original payment method within 10 business days. Please note that it can take additional time for your bank or card issuer to post the refund. If more than 15 business days have passed since approval and you have not received it, please email us at support@herewearco.com.